Performance  Excellence 



Solutions for achieving maximum

individual and organizational performance.



Pat Grace, Managing Director


Certifications: CAIA, CPBA, CPDA, CPTA, CPVA


Pat Grace is Managing Director and brings 12 years of experience as a business consultant. She previously worked for 15 years as a counselor, specializing in career counseling. Pat has worked with individuals and teams at all stages of personal and career development.  Additionally, Pat is a member of the Society for Human Resources Management and National Career Development Association.

Suzanne Heins, Office Manager


Suzanne Heins serves as Office Manager.  She is a professional CPA by background and has a solid understanding of business and systems.  Suzanne brings a strong quality orientation to her work and focuses on providing excellent customer service in the day to day tasks and projects she manages.

Lauren Deibel, Program & Project Consultant

Certifications: CPBA, CPDA, CPTA, CPVA


Lauren Deibel is Program & Project Consultant and she focuses on consulting, presenting seminars, individual coaching, marketing and sales.  Lauren holds certification in the DISC, DNA, PMEV and TriMetrix assessments. With previous experience in both office management and counseling, Lauren brings both a business-focus and people-focus to the Organization.

Dondra Agovino, Performance Consultant


Certifications: CPBA, CPVA


Dondra Agovino focuses on consulting and coaching.  She has a background in Industrial-Organizational Psychology. Her previous work at Psychological Associates focused on individual assessments for selection and executive/managerial coaching.  She holds extensive experience in the areas of organizational diagnosis and development.

Wayne Grace, IT Manager


Certifications: CCNA, A+


Wayne Grace is IT Manager and holds an education and background in Business Administration. Wayne's previous work experience focused on information technology with a major financial firm.







Performance Excellence is a registered service mark owned by C&W Business Services, Inc.

15 Sunnen Drive, Suite 100 • St. Louis, MO 63143 • (314) 615-1288 • •