Performance  Excellence 


Solutions for achieving maximum

individual and organizational performance.



Critical Thinking

Work environments have continuously changed over time in order to meet the demands of an ever changing business environment. Now, more than ever, employees at all job levels must make timely and competent decisions with increased independence and limited direction. Critical thinking skills are a crucial factor for success for everyone in the workplace, and especially for higher level positions where others are relying on their leaders to critically evaluate their decisions that impact the entire Organization.

What Is Critical Thinking?

Critical Thinking is a higher-order of thinking that includes questioning assumptions by evaluating arguments in order to draw sound conclusions.

How Is Critical Thinking Measured?

Critical Thinking skills must be measured objectively, which is why Performance Excellence uses the Watson-Glaser Critical Thinking Appraisal.  The Watson-Glaser assessment results are benchmarked with the scores of those who are excelling in the particular field.   Click on the report title below to see a sample report:


Watch Our Critical Thinking Video

To learn more about Critical Thinking and its impact on an Organization, watch our informational video, "Thinking Through Critical Thinking", by clicking the movie reel icon to the right (or click HERE).

Test Your Critical Thinking Skills


St. Louis, Missouri has a Fourth of July fair every year.  Last year the Fair Committee spent much time planning, which resulted in a variety of benefits, including clarifying goals and identifying potential resource conflicts.  Everyone agreed that the planning process played a large part in the overall success of the fair.  However, Government Officials found that certain projects that were planned extensively had more delays and were more likely to miss their performance goals than projects that were launched with little planning.


Which of the following, if true, would help explain the situation described above?


(1) The approach to planning followed by the Fair Committee is similar to the approaches followed by other

      companies in the Fair Committee’s industry.

(2) The people responsible for planning for a project are also the people responsible for the success of that


(3) For the Fair Committee, the only projects that receive extensive planning are those that are high risk.

(4) For the Fair Committee, the plan for a project must fit into Fair Committee’s broad strategic goals.

(5) The Fair Committee has determined that even effective planning cannot anticipate every possible change in

      the external environment.





Explanation: If planning is a good thing, then why do projects that receive the most planning have more delays and lower performance? Choice 3 would clear things up by suggesting that the projects that received extensive planning were the ones that needed the most help. If Choice 3 is true, then planning probably helped those projects even though they might not have been as successful as low-risk projects that didn't require extensive planning.


Choices 1, 2, and 3 provide support for the notion that planning is helpful but would not explain why projects with extensive planning would have worse results.


Choice 5 points out a limitation of planning but wouldn't explain the positive results from planning that the Fair Committee tends to get.







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